When at Thyratron we initiated all the processes that would lead to an eventual certification to the latest ISO 9001:2015 and 14001:2015 we aimed for a practical and workable Quality and Environmental Management System for improving and monitoring all key areas of our business.
Achieving the two standards was not just about establishing a set of procedures that were complicated and difficult to manage. The aim was to provide a workable management system that was suitable for us. With the right support and the knowledge of all the team, we did come up with a such a system to effectively improve all areas of our organisation and achieve commitment for proactive initiatives that boost environmental performance.
And the reason is simple: implementing an effective and robust Quality and Environmental Management Systems will help us to focus on the important areas of our business and improve efficiency and at the same time monitor and continuously improve our environmental credentials. The management processes that are established throughout our business will provide a sound foundation, leading to increased productivity and profit. We strongly believe that this will improve your customer acquisition and retention.
A valid ISO 9001:2015 and ISO14001:2015 certificate is a prerequisite for some of our customers and a “nice to have” for others, when they are considering cooperation. It gives our partners confidence that we are working to standards and procedures that will provide them with a high standard of customer service.
Panagiotis Tomaras
Product Management & Quality Assurance
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